Money-Back Guarantee

Here, at Essay Dodo, we are held responsible for delivering the product ordered by a client on time and according to the customer’s requirements indicated in the order form. Should any of the company’s commitments be violated, the customer is entitled to a partial or a full reimbursement according to our Money-Back Guarantee.

A money-back guarantee is a useful tool to the customer in that, you can use it as a basis to claim your funds if you are not satisfied with the quality of work submitted, and you can use it to assess if a custom writing service is genuine or not. You will notice that genuine custom writing services like Essay Dodo will give you an elaborate money-back guarantee because we understand the importance.

We have made our money-back guarantee accessible to you, and wish to request that before placing an order for custom papers with us, read it through carefully. You can contact our support team for further clarification. As one of the best essay writing companies, the desire of Essay Dodo is to give our customers perfect custom essays, dissertation/thesis, term papers, and research papers always. We understand that perfection is a process and not a destination. Our customers, and sometimes our experts might experience some unprecedented hitches that may warrant a refund. Please read the following to understand more about your right to a refund.

Order cancellation

If you decide to cancel your order, Essay Dodo will refund you 100% of your money as long as your order has not been assigned to a writer. In case your order has already been allocated to a writer and you cancel the order the amount of refund you receive in this case will vary. The refund amount will be determined by the assignment deadline. You can check the assignment status at any moment in your account as the status will be updated there. You may claim 70% of the payment if the assignment term hasn’t been completed. This stands if the assignment is not completed for more than half of the allocated time. However, if more than half of the time has expired, you will be entitled to a 50% refund. This deduction is made because the writer would be compensated for his or her efforts. If you cancel your already complete and delivered paper before downloading it, the firm may consider a return of up to 30% especially if the circumstances for order cancellation were beyond your control.

Double charging

Feel free to contact us if you realize that your debit or credit card was charged twice for the same purchase. This can be done via payment processing systems in which case you get two receipts. Send both receipts to our email address. Once we receive the receipts we will reimburse your overpayment as soon as possible.

Placing the same order twice

In case you accidentally place the same order twice and money is deducted from your account for both purchases, please contact us as soon as possible so we can cancel the purchases. It is also the registered user’s obligation to cancel any orders that are no longer required. This has to be done before a writer is assigned to the order. If you fail to do so, your purchase will be treated as a normal order. You will be refunded according to our standard refund policy if the order has already been assigned to a writer.

The order was delivered after the deadline

Essay Dodo offers the best essay writing services within the agreed deadline. We never compromise on the time of our students. Our assignment helpers understand that timely delivery is expected from us from our global community of students. We offer money-backs for every delivery of custom assignment writing service that is past the deadline. Sometimes, for the utmost quality of papers, we might request extensions for the deadline to a more reasonable date. However, if the paper is submitted after the agreed date, you can request a refund.

You may request a price recalculation of the deadline based on the time of delivery. This is applicable if the first version of the order is delivered after the initial deadline. For example, you make an order for delivery within 8 hours and it arrives an hour later. In such a scenario, your purchase will fall under the 24 hours category. You will pay just for the new category and the difference in the category’s pricing refunded to your account.

You are entitled to a full refund if the first edition of your order is delivered past the stipulated deadline. Also, if you do not accept the paper (i.e. do not approve or download it).

All requests for lateness refunds must be filed using a form on your order page within 14 days of the paper’s delivery.

Order revision delivered after the deadline

The deadlines for changes are specified individually. Hence, the standard pricing calculation and return for lateness do not apply to modifications of orders.

As a result, when placing a revision order, choose the appropriate deadline. The deadline should be at least 30% longer than the previous draft’s deadline. This would give us ample time to make any necessary document adjustments.

To make the process easier, the system will compute the next period for your revision order automatically. If the computed time frame is less than 30% of the preceding draught deadline, pick the time accordingly. Make sure there is a 30% time gap.

I’d want to get a partial refund. The quality is not up to par. I accept it and will make my own revisions.

If you are dissatisfied with the paper’s quality, you may request a free revision. Alternatively, you may seek a partial refund by choosing the option “Requesting for a partial refund” from the “Refund” menu. The quality is not up to the standard. I accept it and will make my own revisions.”

If you choose a partial refund, you will be given access to the document’s MS Word version. You’ll have 14 days to back up your statements with good proof (examples or reasons the paper didn’t meet your standards). As proof, you may use your own amended version of the paper. If you produce the documentation, you may be eligible for a refund of up to 40%. This depends on the Dispute Department’s decision. You may contact the support team for help if you want a partial refund. This would be done after you approve the final version of your purchase.

Consequently, if you do not offer any proof necessary to settle the disagreement within 14 days, your refund request will be declined and the refund will be impossible.

Any request for a partial refund must be completed using the “Refund” Option on your order page. This should be within 14 days from the time the paper is approved.

I’m requesting a complete return. I am completely unsatisfied with the product’s quality. I’m going to compose it myself.

You may request a free revision if you are utterly dissatisfied with the paper’s quality. Alternatively, you may seek a complete refund by choosing the option “Requesting for a full refund” from the “Refund” menu. You can go for the option “I am completely unsatisfied with the product’s quality”. “I will write it all by myself.”

If you choose this option, the paper will be removed from your order page immediately. It would be made accessible for commercial use online. You’ll have 14 days to back up your statements with good proof (examples or reasons). You may also upload and utilize a copy of your own document as proof. If you produce the documentation, you may be eligible for a refund of up to 60%. This depends on the Dispute Department’s decision. You may contact the support staff for help if you want a partial refund. This is possible after you approve the final version of your purchase. Following the completion of the review, the document you share will be discarded. The whole manuscript, as well as any section of it, will not be saved in our database. It will not be shared with anyone else. You might earn up to a 100% refund after discretion with the Dispute Department if you offer adequate and compelling proof.

If you do not offer any proof necessary to settle the disagreement within 14 days, the claim will be terminated. In such a case, a refund will be impossible.

If you seek a complete refund owing to unsatisfactory quality, the firm would use it for commercial purposes. We do not maintain any essay databases. However, posting online implies that the work will be found in a search engine or on a plagiarism report. The text might potentially be published in its entirety or as a sample essay. This measure is taken to safeguard our authors’ work.

Customers have the option of requesting a revision and extra changes. If you hit the “Approve Order” button, you will be given an editable and printable version of the document. In this instance, a complete refund is not possible. Even if you’ve already given your approval to the order, whether for the original or updated version. You may, however, be entitled to partial reimbursement.

After downloading the order, I forgot to approve it.

The order must be approved within 14 days. The approval period is automatically computed from the time the most recent version of the order is delivered. The order is made available for download on your order page. The document is automatically authorized if you neglect to approve the order or request a modification within 14 days. You have 14 days from the time you were approved to obtain a refund. There is no way to get a refund after that.

Refund request on additional services

Progressive delivery

For orders with a progressive delivery feature, the deadline for a revision request is limited to 21 days after the initial approval. Once you press the “Approve part” button, you allow the writer to work on the next part. Once the writer starts working on the next part, you can not request a refund for the previously approved part. Please check the paper carefully before approving it and in case of any mistakes, contact our support team for assistance. The 10% progressive delivery fee is also non-refundable.

Sample service       

We offer $5 per sample for our sample service. This deposit for the sample service is non-refundable and thus you should always check the samples immediately after they are sent to you. If you don’t request another writer within the given time, we will consider it as your acceptance of the writer initially assigned to your order. If you don’t like the samples, you can request for your order to be assigned to a different writer.

Writer’s preferences

If you pay an extra fee for an “Advanced writer”, one of our Top 10 specialists, or a Native speaker, but we are unable to find someone in one of the aforementioned categories to work on your order, we assign the best available expert instead. In this case, the extra fee you’ve paid is refunded.

Copies of sources used

The additional fee you pay for this service becomes non-refundable once the copies of the sources are delivered with your paper. If for some reason they are not provided upon delivery, this payment will be refunded.

Smart paper

 The Smart paper fee will be refunded in full if the service is not provided, or refunded partially in the case of quality-based issues.

You are not entitled to a refund in any of the following cases.

  • Once you have released a certain percent of the total amount to the Writer, it is deemed that this particular portion of the assignment has been completed and you accept the quality. Thus, released funds are non-refundable.
  • A lower grade than what was expected is received: Please keep in mind that we do not guarantee high grades. The papers that we provide are tailored as draft samples only or as a point of reference and are not ready for submission until they are double-checked and approved by the customer.
  • Delayed payment: If the customer claims that the order has been delayed when the reality is that the payment was also delayed, we shall not bear responsibility for it. Moreover, a refund cannot be requested.
  • Note: in the case of a revision deadline, the previously mentioned delay refunds and the recalculation of the price do not apply as the end dates are different.
  • Editing, proofreading, formatting orders: Please understand that the order you place for the earlier mentioned services contains original content written by you that may contain errors of contextual nature.
  • If the Order is canceled, the Customer is prohibited from using any kind of the products that have been provided before the cancellation. All rights for the copy go back to the company.
  • Refund period has passed: Refunds are available within 30 days of the original transaction date. If 30 days had passed since the transaction date, we cannot offer you a refund.

Is there an alternative for Money Back Guarantee?

Yes. Essay Dodo has an alternative for the money-back policy. No human is perfect and our writers might make mistakes sometimes and submit a paper with some grammar or spelling mistakes. Instead of asking for a refund, we do recommend students ask for unlimited revision.

Our writers are always willing to get back on the drawing board and check the errors. They will take their time to proofread the entire paper and correct both grammar and spelling mistakes. The same happens when you find out your paper has 5% plagiarized content. The writers will take responsibility and correct your paper until you are happy.

We accept revision requests within the first fourteen ten days from the time our writer submitted your paper if it is a basic assignment or homework. For dissertations, Thesis, or other complex papers, students have a grace period of 21 days to request an unlimited revision.

However, before we accept the revisions, we make sure that it does not contradict your previous instructions. A request to change some areas which go against the instructions you submitted first will be treated as a new order. Therefore, in such cases, you will be charged extra cash for the added services.

How are the Refunds calculated?

With a lot of clients to deal with, it is nearly impossible to keep track of writers and the projects we have completed, and the name of various students. Therefore, to ensure efficiency and the ability to handle every important issue as it arises, we have set periods.

Clients’ who are not happy with their academic papers and need refunds should contact us immediately. However, we have a time frame of seven days to ensure you obtain a Return Authorization Number. It is important because it helps us keep track of students we need to resolve their issues.

Once you get the authorization number, we guarantee your refund. 100% refund is given to students whose papers were submitted past deadlines, 50% to students who we cannot find a suitable writer to take care of the revision process, and 20% to students who canceled their order when the paper was almost complete.

How to avoid situations that will make a refund necessary.

Follow these precautions to minimize the need for a refund.

  • Ensure the instructions you provide on the order form are complete and correct before placing your order.
  • Provide the writer with the necessary documents, and details, attach files, and provide links when filling the order form.
  • Communicate with your writer throughout the processing of your order.
  • Track the progress of your order through your personal order page or you can contact us regularly to inquire about the progress of your order.

Refund processing

Once you receive the refund confirmation, the company will process it within five business days from the confirmation date. Please note, that the company cannot be held responsible for your Bank Transfer fees, transfer anomalies, and/or possible delays occurring due to any Bank service issues.

Place your order
(550 words)

Approximate price: $22

What you get from our essay writing service

Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
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